Terms

DPI-braille provide professional services subject to the following terms and conditions:

Acceptance of projects is at the discretion of DPI-braille and will be subject to the terms and conditions on this webpage.
Deposits: DPI-braille reserves the right to require a deposit or full payment in advance before commencing a project.
Modifications: Projects will be conducted on the basis of the specification agreed at the time of booking. We will always try to accommodate changes and suggestions. Significant amendments and enhancements to the scope of a fixed price project that are requested by the client will incur additional charges. The client will be informed of this at the time amendments are agreed.
Delays: Whist we will make every reasonable endeavour to meet agreed delivery schedules we will not be held liable for actual or consequential losses in the event of delays.
Insurance: DPI-braille will take reasonable care of any property you send us but cannot be held responsible for loss or damage. It is the client's responsibility to insure their property on an "all risks" basis.
Payment: Payment terms will be clearly defined on the invoice. DPI-braille reserves the right to add a pro-rata service charge at 3% per month on overdue accounts.
Shipping: Inclusive return shipping is based on economy delivery services within the UK and basic insurance of £20. Faster shipping and higher insurance level can be arranged at cost + 20%